Hosted PBX is a cloud-based phone system where a third-party provider manages the infrastructure, allowing businesses to access advanced telephony features without the need for on-site equipment.
A softphone is a software-based application that allows users to make phone calls over the internet using a computer or mobile device, often replacing the need for traditional physical phones.
Cloud faxing is a digital faxing solution that enables users to send and receive faxes over the internet, eliminating the need for traditional fax machines and paper documents.
SIP trunking is a technology that enables voice and data communication over the internet, allowing businesses to make and receive phone calls using their internet connection instead of traditional phone lines.
Voicemail to email is a feature that automatically sends recorded voicemail messages to a user's email inbox as audio files, making it convenient to access and manage voicemails digitally.
Interactive Voice Response, is an automated telephony system that interacts with callers through pre-recorded voice prompts and keypad inputs to route calls, provide information, or assist with tasks without the need for human intervention.